Frequently Asked Questions about Custom Metal Art Work
What are your store hours?
Please call to set up an appointment. Store hours vary.
Can I send you a picture of a person, animal or object to be cut out of metal?
If you have a quality photo of something you want to be included in your sign, like a person, animal or object, I can reproduce that as shown in many of my examples in the web site gallery. Below is a picture that was sent to me. The request was to cut out the mountain in the picture, include the words shown and would be hung over a driveway.
|Picture sent:||Layout produced for approval:|
How big or how small can the signs be?
Size is limited when it gets too small. Large is normally not a problem. Signs up to 42 feet have been manufactured by Torchcraft™.
|42 Foot Entrance Sign||Large and small Texas A&M rifle target|
How long do the signs last?
All signs are cut from new metal, primed and painted with a durable outdoor paint. Special care is taken during the manufacturing process to prevent any rust from forming on the metal. Signs will last indefinitely provided they are properly cared for by keeping them painted. If you live in high humidity areas or in coastal regions, it is best to have the sign sand blasted and powder coated for maximum durability.
How thick is the metal?
Metal is 1/8" to 3/16" thick normally. Most outdoor signs are made form 3/16". However, if the design allows, 1/8" thickness may be used if weight is a factor. Thicker gauges can be specified, such as 1/4 up to 1/2".
How can I get started?
Call to explain your project or send an email with a description / drawing of what you’re thinking. I’ll work up a design and email to you for approval. We can go back and forth as many times as needed until the design is just right.
How and when do I make payment?
Custom orders do need to be prepaid before production begins. I accept credit card / bank transfers via online invoicing or you may call to have your payment processed. You may also mail a check.
How are the signs painted?
Signs are typically painted with a primer and then the color of your choice for the top coat. Signs may also be powder coated for maximum durability.
How are the signs delivered?
Signs can be picked up by the customer, shipped UPS / FedEx or common carrier if size is a factor.
How is price determined?
Price is determined by the size, thickness of metal and the amount of detail and characters included in the sign design.
Do you sale or give out patterns or templates?
Patterns and templates are not for sale. If you pay a deposit and receive your layout, refunds are not given, if you decide to not complete the order.
How are orders placed?
When a customer has an idea for a sign, they may contact me by email or phone and convey to me what it is they would like. I can give them a basic price for that sign. If the price is acceptable, they will then send 1/2 of the quote as a deposit and I will then create a computerized draft of what their sign will look like. The layout is exact. They will then have the opportunity to change anything they like; size, characters, fonts etc... I will continue to redesign the layout until they are satisfied. Then I will complete the order and the balance due on the sign is paid before shipping or at the time of delivery.
How are the signs made?
There are no employees! Your sign is personally made by me from start to finish. If you choose to have your metal sign powder coated, then I will have a professional company who I know and have used many times before, sand blast and powder coat your sign.
How are the signs installed?
Signs are made to install in pretty much any configuration that will make installation easy for you to install yourself. Brackets can be made to fit over your pipe gate that bolt on, tabs to weld to your structure, chain links welded on for your hanging needs or holes drilled for wall mounting. Normally, I do not install signs.
The Torchcraft Difference....
Torchcraft cuts most outdoor signs from 3/16-inch (7 gauge) new plate steel. Indoor signs may be cut from 1/8-inch steel. It's easy to see from the photo the difference in thickness of Torchcraft steel vs the "other guys". Most other artist cut from a flimsy 14 gauge steel such as the one pictured above that I picked up from a local art show. When you think about your metal sign, do you want one as thick as a paper clip or as thick as 4 dimes? Thats an 82% difference.